*Part-time position; Must be able to work Friday - Sunday*
Statement of Purpose:
The Marina Attendant is responsible for the day-to-day tasks of the marina and pool operations. Skillfully applies the Club Rules and By-laws in a practical manner. Coordinates the maintenance and general upkeep of the marina property working collaboratively with members of management. The Marina Attendant will assist the Marina Manager and Facilities & Marina Director in providing excellent dock facilities and services to boating members so that they can fully enjoy the prime benefit of their membership.
Primary Duties:
· Provide members and guests in a professional and timely manner
· Maintain cleanliness and organization of all marina docks and working areas
· Perform minor maintenance and repairs, under the direction of Marina management, to docks, dock carts, side loaders, courtesy docks, and associated equipment
· Perform daily dock checks of vessels using Club facilities to ensure that they are using assigned slips and authorized utilities
· Assist members with launching and recovery of vessels, equipment and loading provisions, proper mooring in assigned slip
· Challenge all arrivals for proper clearance and log all arriving members and guests
· Respond to emergency and security situations within the marina
· Responsible for VHF radio contact with vessels
· Keep informed on all weather forecasts and advise as necessary
· Perform all other related duties as assigned by Marina management
Fuel Operations:
· Dip fuel tanks daily. Take daily fuel pump readings and reconcile fuel tickets as directed
· Safely fuel vessels as will learn/learned in the Class C Training.
· Maintain the tool inventory
Pool Operations:
· Pool maintenance including brushing, netting, cleaning gutters and tile. Putting robot vac in/out of pool and cleaning its filters
· Monitor contractors for all in-depth pool system repairs & maintenance
Personality:
Service Focused
· Friendly and service-oriented personality with good interpersonal skills
Organized and Detail-Oriented
· Uses resources and time effectively; Supports superiors and colleagues at all times
Ethics and Values
· Maintains Club core values of integrity, humility, respect, and honesty
Team Player
· Continually contributes to all colleagues’ success; maintains a positive attitude while at work.
Education and Certificates:
· High school graduate, and/or appropriate combination of training and experience
· The Club provides training and certificates
Experience:
· A minimum of 1 year of experience working as a Marina or Dock Attendant in marina related facilities
Skills:
Operational Skills
· Ability to anticipate and understand Members’ needs; ability to deliver superior customer service
· Ability to focus on operational excellence
· Ability to understand the flow of service and handle multiple tasks effectively
· Ability to handle telephone calls and written correspondence effectively in a timely manner
· Basic computer skills including Microsoft office required
· Basic knowledge of use and care of tools and machinery
· Knowledge of boats and line handling
Communication Skills
· Ability to effectively communicate and use varying approaches with diverse personalities
· Ability to communicate clearly with peers and superiors
Language Skills
· Excellent verbal and written communication skills in English required
· Verbal and written communication skills in Spanish is a plus
Other:
· Ability to work in an outdoor environment in various climates
· Must be able to lift, carry, push, pull, and place objects up to 40 lbs or more frequently
· Requires writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity
· Ability to stand and/or walk long distances for an extended period of time, or for an entire work shift
Available to work weekends, holidays, and long hours as necessary
