Statement of Purpose:
The Marina Manager is responsible for the day-to-day management of the marina and pool operations by developing systems and SOP’s that result in efficient performance of the staff. Provide leadership guidance to the employees that result in excellent service to the Members and guests. Skillfully apply the Club Rules and By-laws in a practical manner. Coordinate the maintenance and general upkeep of the property working collaboratively with the other members of management team. The Marina Manager will be proficient in project management, budgeted objectives, exceptional customer service, and operations management.
Primary Duties:
Marina Operations:
• Responsible for assignment of annual slips and spaces to regular members
• Review assignments of temporary slips and spaces to Members and reciprocal guests
• Oversee all dock reservations, slip and dry space assignments, and departure logs
• Manage wet and dry slip waitlists
• Manage Notice of Availability slip applications
• Manage annual Long-Term Temporary call-list program
• Coordinate with administration and provide monthly reports as required
• Keep Member slip files and annual contracts updated at all times per Club Rules
• Safely operate Club-owned motorboats; rarely required
• Hiring, training, coaching and developing marina staff
• Responsible for staff scheduling
• Provide P&L reports monthly to Marina & Facilities Director for all marina operations
Oversee fueling procedures including:
• Responsible for managing all aspects of UST system (safe operation, maintenance, protocols)
• Monitor Inventory controls, set fuel pricing according to Dock Committee approved model
• Monitor and track wholesale fuel pricing from various vendors weekly – order fuel as required
• Safe operation of equipment and implementation of BMPs; continually update BMPs
• Environmental and preventative maintenance practices; responsible for all DERM inspections and monitoring
Maintain and repair the docks and dock areas:
• Coordinate maintenance activities and oversee projects performed by staff and outside vendors
• Maintain maintenance log of work performed by staff and outside vendors
• Activities include repairing of boards, piling caps, waste receptacles, dock carts, navigational signage, marina signage, electrical, etc.
• Inspect to make sure dock boxes are properly maintained by the owners
• Share the responsibilities of maintaining the Club-owned boats with the Sailing & Waterfront Amenities Director and sailing staff
• Work in conjunction with dock committee chair send correspondences to boat owners who are not maintaining their boats to club standards
• Make sure boat owners enforce the policy that all outside vendors will contact the Marina Office prior to performing any work on Club property.
• Monitor Waste Oil Tank and schedule removal of waste product as necessary
• Coordinate and manage annual Jib Crane safety inspection and certificate
Administration:
• Attend monthly Dock Committee meetings and deliver Management Report
• Calculate and notify the accounting department of all monthly dockage, electric and other charges generated from the marina as well as report to all live aboard charges.
• Develop a marketing plan that includes strategies to increase revenues and dock usage without the use of transient dockage
• Utilize the PO systems for all purchases over $200 and for non-emergency repairs
• Input marina team schedule into Paylocity
• Review payroll hours with Marina & Facilities Director weekly
• Be aware of Federal, State and Local regulatory guidelines as they relate to marina activities. Ensure that marina operations are compliant with applicable laws. Immediately inform the Marina & Facilities Director of an official visit, inquiry, notice, etc. from a regulatory agency
• Keep all dockage agreements current and ownership information current (insurance, registration, etc.)
• Work with the Sailing & Waterfront Amenities Director and Race Committee Chair to coordinate sailing events
• Assist with Club Special Events and fishing events as required
Pool Operations:
• Work with and oversee pool maintenance with the intent to keep the pool in pristine condition, including preventative pool pump equipment maintenance
• Oversee contractors for all in-depth pool system repairs & maintenance
Education and Certificates:
• Bachelor’s Degree or equivalent required
• Certified Marina Manager (CMM) or Certified Marina Operator (CMO) a plus
• Ability to obtain UST Class A/B/C licenses within first 30-days of hire
• Ability to obtain Certified Pool Operator license
Experience:
• A minimum of 5 years of experience as a Marina Manager preferred
